There is an endless supply of online casinos in the market, but which one should you choose? You would be surprised if you knew just how many casinos were competing for your business, and that’s where we come in. We review and analyse the casinos, in particular, the ones who cater to Australians, and select the best of the best – the ones who are reputable, trustworthy and safe. We want Australians to take comfort in knowing that their hard-earned dollars are in a safe place, all while having a fun online gambling experience.
One thing you can be certain of, is that we take the time to get to know these sites. Our team reviews and tests the sites to ensure you get all the facts when reading our reviews. It’s not just about who gives you the best welcome bonuses or who offers the flashiest games. We test these online casinos end to end, analysing various aspects like customer service, safety, security and banking options.
We have a number of criteria we use to determine our ratings for online casinos:
It’s common to get caught up in an online casino who is offering the best and biggest sign-up options, but until you read the fine print, you don’t actually know if there are any stipulations or restrictions on your bonus. We aim to do the legwork for you and get into the small details that can be crucial to making the smart choice when it comes to bonus redemption.
Timeliness and accessibility are key factors when reviewing the quality of a casinos customer service. If you have an issue, you want to have it resolved in a timely, efficient manner. We look at all aspects of an online casino’s customer service offerings, including whether they’re available in real-time live chat, over the phone, or e-mail. We also look at response times, whether you’re waiting in a live chat for a representative for an extended period of time, whether you’re on hold waiting for a telephone representative and e-mail response times. Resolving your issues should be an online casino’s top priority, and we want to connect you to only the best.
You work hard for your money, so you want to ensure it’s in a safe place and be able to both spend and ‘cash out’ as easily as possible. We review each casino and rate them on a few criteria: the variety of deposit and withdrawal options and the terms and conditions of using those methods, such as minimum and maximum deposit amounts. Many online casinos commonly offer credit cards such as MasterCard or Visa, e-wallets such as Neteller and Skrill, along with debit and bank transfer options. We also take a look at the timeliness of deposits and withdrawals to ensure you can make a deposit and are able to play instantly, or request a withdrawal and have your money delivered in a timely manner, depending on your method you select.
There is nothing worse than playing a casino game and halfway through your session, the software or flash player crashes. We recommend the online casinos with the best online and downloadable software and who ultimately offer the most reliable products available. We also look at the functionality and speed of software on a variety of devices, whether it’s a desktop computer, mobile phone or tablet.
Most casinos offer hundreds of games, substantially more than a traditional live casino. Online casinos are known for their quantity and variety of games, and these games can make or break a casino. We look at the variety, playability, quality and available types offered at each casino before we endorse their selection.
What kinds of games do our recommended casinos tend to offer?
The look and feel of a casino can greatly determine whether a player will choose to sign up. High quality graphics, exceptional functionality and ease of use are huge factors that we look at in our casino reviews. Starting with the home page, which is the face of a casino’s brand, and the first thing a player sees before they dig into the offerings or options they have. All the way to their customer service fields and quality of the games themselves. The atmosphere speaks louder than words, even if we recommend a great casino with fantastic features, the atmosphere may not be for you. Some like a flashy, exciting feel, while others may prefer a modest, subtle atmosphere – it’s all about your preference.